Wardlaw’s QA Review Team brings many years of claims experience to their roles and are dialed into the carriers’ guidelines and best practices.
As a result of the audit process, our team is able to identify and address adverse trends, facilitate improved claims handling practices and help to ensure overall customer service.
We deliver excellence in staffing resources and claims handling by offering:
- Xactimate and Symbility platforms
- Dedicated QA team per carrier
- Review of every file
- Onsite at carrier’s office or at our headquarters in Waco, TX
- Residential and Commercial experienced QA Reviewers
- Customized solutions as needed
- Communication and transparency
Questions about our QA Review process? Contact us today – we’re happy to help.