RoofLook is a unique tiered service that offers a variety of roof and structure damage assessment options, tailored to meet our partners’ needs. RoofLook is a simple and streamlined roof inspection, or can be expanded to include interior scope of damage.
How does it work?
A field adjuster is sent to the scope site by Wardlaw’s inside Claims Concierge™. The adjuster assesses the property and sends details and easurements in real time to the Claims Concierge, who work up the carrier requested reports and documents including an aerial photo via EagleView, AerialLogics, or Pictometry data. As always, a GA-level or higher Wardlaw manager reviews all claims for quality assurance.
The key to it all is fast, accurate assessments using the latest mobile technologies and consistent communication with the insured to drive customer satisfaction. In fact, Wardlaw Claims Service has achieved a claim cycle time of 2.5 days from beginning to end for the RoofLook service line.
Questions about RoofLook or any of Wardlaw’s services? Contact us today – we’re happy to help.