1965
The Beginning
Founded by Pat N. Wardlaw, a one-person operation grew into a small team of adjusters.
1965 – 2004
Strong Relationships
Exclusive IA vendor to a major U.S. Property & Casualty Insurer for nearly 40 years with our relationship continuing today.
1993
The Next Generation
Pat Wardlaw retires and keeps the company in the family by selling to his children: Mike N. Wardlaw, Rebecca Wardlaw Meadows, and William F. Wardlaw.
1994
Going Nationwide
A HUGE milestone is reached with adjusters from coast to coast, Wardlaw is now a nationwide claims management firm!
A New Company
Subsidiary company, Custom Data Systems, is formed using technology to serve our customers with integrity, accuracy & excellence.
2001
Leading The Way
Strategic management team formed to provide hands-on, on-site management presence.
A New Division
Auto Division launched
2004
Setting the Standard
Wardlaw Training Center and curriculum is established and our 1st Annual Adjuster Conference is held.
2006
Built From the Ground Up System
CATAPULT, our proprietary claims management system, goes live.
2008
Industry Leading Training Center
Our growth continues as we open our 43,000 sq. foot training center and office complex in the heart of Waco, Texas.
2011
Continued Growth
A major expansion! Our management team doubles in size; stringent QA processes implemented, including QA team dedicated to each account.
2013
New Service Launched
SecondLook, our ERS Invoice Review Service, is created at the request of clients and claims leaders.
2015
Fifty Years Strong
Wardlaw proudly celebrates 50 years as a leading nationwide claims management firm.
2017
Rebranding
Corporate rebranding from Wardlaw Claims Service to Wardlaw Claims Service & Risk Solutions.
2019
New Company Launched
Subsidiary company, Paragon, launches specializing in Managed Mitigation Services.
New Service Launched
Personalized Video launches, proven to increase customer service in our desired info-now culture.
