In 1965, after many successful years in the construction industry, Pat N. Wardlaw took advantage of an opportunity to apply his expertise to the burgeoning field of catastrophe insurance claims adjusting. Starting out as a one-man operation, Wardlaw Claims Service quickly grew into a small team of experienced and dedicated adjusters.

In 1993, after twenty-eight years of dedicated leadership, Mr. Wardlaw sold his company to a partnership of Mike N. Wardlaw, Matt P. Fatheree, William F. Wardlaw and Rebecca W. Meadows. The partnership still owns and operates the company today.

In 1994, Wardlaw Claims Service formed a subsidiary company, Custom Data Systems. These gifted Information Technology personnel continue to keep Wardlaw Claims Service ahead of the “technology curve” in independent adjusting.

In 2001, the Wardlaw Claims Service Management Team was formed to provide a hands-on, on-site management presence to assist the rapidly expanding Wardlaw adjusting team. The Management Team is comprised of a group of deeply experienced EGA adjusters with over 250 years of combined experience. The Management Team is key to Wardlaw Claims Service’s outstanding performance and commitment to excellence.

Now a nationwide claims handling company with thousands of adjusters on our roster, Wardlaw Claims Service handles Daily and Catastrophe Residential and Commercial Property Losses, Auto Losses, Office Claims Representatives, Call Center and temporary staffing. By tailoring our services to specific client needs and providing competent, professional, quality-minded adjusters, Wardlaw Claims Service has positioned itself as one of the top rated claims handling companies in the industry.

Established in 2004, the Wardlaw Claims Training Center allows us to impart our extensive insurance knowledge to entry-level students and experienced adjusters alike. By encouraging and offering continuing education opportunities, Wardlaw ensures quality service and hands-on experience in a variety of areas.

In 2007, Wardlaw began constructing one of the most ambitious projects ever undertaken by an IA company: a 43,000 square foot, state-of-the-art Training Center and office complex in Waco, TX. Opened in March of 2008, the Wardlaw Campus is the premier claims adjusting training center in the US. The facility also houses our Call Center and Technology Center, and features a 1,200 square foot, mock-up home inside the property lab.